free shipping Free shipping from 100€ order value
free retoure free returns
express express delivery for all available bikes

Customers from Switzerland

As a bicycle dealer right on the border to Switzerland, we specialise in the delivery of bicycles, e-bikes and accessories to Switzerland.

As soon as you register in our shop as a Swiss customer, all item prices are automatically displayed in net, i.e. without German VAT.

This means that you save the German VAT of 19% completely and only have to pay the Swiss import fees, which will be charged to you by the shipping service provider, after the parcel has been delivered.

As part of our Bike Supply Delivery service, we will personally deliver your bicycle/e-bike to delivery addresses within a maximum radius of 70km from us. This means for you:

  • Your bike/e-bike comes to you fully pre-assembled and is ready for immediate use.

  • You will receive a comprehensive briefing for your bike and we will make relevant individual adjustments. This includes the correct adjustment of the saddle position and the suspension (suspension fork & shock).

  • You can discuss open questions and suggestions directly with our staff.

For delivery addresses from 70km, we ship bicycles and e-bikes to Switzerland with our shipping partner GO! Express, so that the fastest possible and reliable shipping to Switzerland is guaranteed. This partner also takes care of all formalities regarding customs declarations such as export and import declarations. In the case of delivery from us, we will take care of customs clearance and invoice you for the import fees (7.7%) after delivery.

You can find more information about the shipping costs here.

If you need help or have any questions, please feel free to contact us at any time.